Senators call for investigation into rental car company

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Two U.S. Senators are urging the federal government to investigate Hertz rental car company’s business practices that have led customers to make hundreds of allegations of false arrest.

Sen. Richard Blumenthal, D-Conn., who chairs the Senate’s Consumer Protection Subcommittee, wrote to the company this week about Hertz customers being arrested for driving rental vehicles the company incorrectly reported as stolen.

That currently is the focus of a lawsuit in U.S. Bankruptcy Court in Delaware.

Blumenthal requested information on the company’s policies and practices and demanded that Hertz “swiftly correct course.” 

Blumenthal cited USA TODAY’s reporting on the false arrest claims in his letter calling Hertz practices “staggering in magnitude and devastating in impact.”

“I write to express serious alarm over reports suggesting that Hertz has, for years, wrongly reported customers to law enforcement for vehicle theft,” the letter addressed to Stephen Scherr, CEO of Hertz Global Holdings Inc. said.

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